For Employees,
For Consumers,
For Communities.
We are committed to making a positive impact on people; our employees, our consumers and the communities we serve. This means ensuring the safety and quality of our products, fostering a diverse and inclusive workplace where everyone belongs, protecting animal welfare and supporting the wellbeing of the communities around us through meaningful engagement and volunteering.
Health and safety to protect our employees
We are committed to delivering globally consistent and high standards of health and safety for all our employees. Leaders are hold accountable to our performance and compliance with regulations in the countries where we operate, supported by health and safety specialists who monitor our operations. Health and safety is everyone’s responsibility and we encourage employees to identify and report not only incidents but also hazards or near misses.
All our manufacturing operations are accredited to ISO 45001 for occupational health and safety and our continuous improvement programme in our factories aligns with this standard that has been instrumental in improving our performance through the early identification of the leading health and safety issues, allowing us to address hazards before they escalate into actual incidents.
Our consumer products
All our manufacturing sites are accredited to ISO 9001 for quality. We use the principles established in ISO 10377, the standard for consumer product safety to assess and improve our performance.
Our ambition is to inspire responsible consumption of our products and disposal of our packaging by adapting our pack communication so consumers can make informed choices.
Animal welfare and testing
We are passionately against animal testing. We do not test finished products or ingredients on animals, and do not permit our suppliers or any third parties to test on our behalf. Our suppliers must accept those terms to work with us. We will not sell our products, directly or indirectly, in any manner which would require them to be tested on animals prior to reaching our consumers.
Approved
In the UK, all our personal care products are accredited by the Vegan Society, meaning they are free from animal ingredients, and we are a partner of PETA’s Beauty Without Bunnies Programme, meaning that all personal care and beauty brands are certified as free from animal testing.
The work we do in our communities
Africa
In Nigeria we have collected plastic waste from the local community and donated it to Greenhill Recycling, helping reduce use of virgin materials.
Europe
Employees in UK and Ireland participated in a dragon boat race to fundraise for Wood Street Mission, who support families living on a low income.
Asia
In Indonesia, together with the PKK Mothers community, we commemorated the Family Empowerment and Welfare Movement Unity Day, which aims to improve community welfare.
Australia
We have volunteered with Foodbank, who provide food and grocery relief to those in need.
We aim to create a meaningful, lasting impact in the communities where we operate by investing in locally relevant social programmes that are closely connected to our brands. Through our ‘locally-loved’ charity and community partnerships, we focus on causes that matter in each market and that reflect our purpose and categories. These partnerships also give our employees the opportunity to volunteer, contribute their skills and connect directly with the communities we serve. We support a number of causes across our business units which enable us to deliver against a range of the UN Sustainable Development Goals.