Terms & Conditions

 

​Conditions of Use

 

Please read these website terms and conditions carefully before using the site. Please note: these website terms and conditions together with our Privacy Policy and Cookie Policy, govern our relationship with you in relation to the use of our website ‘www.pzcussons.com’ (“our site”).

We may change these website terms and conditions at any time by updating this page and, as such, you should check them from time to time, to ensure you are happy with any changes. We may also update and change our site from time to reflect changes in our products, our users’ needs and our business priorities. We will try and provide you with reasonable notice of any significant changes; where we do make a material amendment to these website terms and conditions, we will usually provide 30 days prior notice of any such amendments. Such changes shall come into effect within 30 days’ of the date of such notice or, if earlier, the date upon which you use or access these website terms and conditions.

Using or accessing our site indicates your acceptance of these website terms and conditions. If you do not accept these website terms and conditions, please do not continue to use our site. We may occasionally run competitions and promotions via our sites, and such competitions and promotions conditions will be governed by the applicable terms and conditions relating to such competition or promotion.

Nothing on our site is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for these website terms and conditions which governs the relationship between us in relation to your use of our site.

 

Information About Us

 

Our site is operated by or on behalf of  PZ Cussons (International) Limited (“we” or “our” or “us” or “PZ Cussons”). We are a Limited Company, registered in England and Wales under company number. 00706511, and have our registered office at Manchester Business Park, 3500 Aviator Way, Manchester, M22 5TG. Our main trading address is Manchester Business Park, 3500 Aviator Way, Manchester, M22 5TG and our VAT number is GB145 2422 92

To contact us, please see the Contact Us page for the relevant contact. The Contact Us page on our site can be accessed here: https://www.pzcussons.com/contact-us/

 

Other Terms that Might Apply to You

 

These website terms and conditions refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which outlines how we collect, use and store your personal data.
  • Our Cookie Policy, which outlines the information surrounding the cookies used on our site.

 

Your Use of Our Website

 

We have made our site available to you free of charge. We do not guarantee that our site, or any content on it, will always be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try and give you reasonable notice of any suspension of withdrawal. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these website terms and conditions and other applicable website terms and conditions, and that they comply with them.

If at any time you breach these website terms and conditions, your right to use our site will be terminated with immediate effect.

 

Our Intellectual Property Rights

 

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Materials include, but are not limited to, the design, layout, look, appearance, graphics, information, materials and documents on our site, as well as other content such as articles and other text.

The trade marks, logos, product names and brand names used on our site (“our trade marks”) are owned by PZ Cussons and/or its associated companies or third party trade mark licensors. Neither our nor any of the third party trade marks may not be used on or in connection with any third-party products or services without our prior written consent and may not be used in any way that is confusing for customers or derogatory.

You may not copy, redistribute, publish, exploit or otherwise make available to the public (or perform any acts reserved exclusively to the copyright owner) any element or content accessible via or available from or in connection with this website without our prior written consent. You may not download, use or exploit the whole or any part of our site or our content for any commercial or money-making purpose without our prior written consent. Other than permitted by applicable law, you may not modify the whole or any part of our site or its content or pass-off the whole or any part our site or its content as your own work.

Our website Copyright ©2026 PZ Cussons (International) Limited. All rights reserved. Our site, including but not limited to its design, graphics, text and dynamic content, are protected in accordance with The Copyright, Designs and Patents Act 1988 and we reserve all such rights in and to such content (for the full duration of such rights) on behalf of ourselves and the relevant third party rightsholders (and, in so doing, assert any and all moral rights in such content accordingly). It may not be reproduced in part or whole without our prior written consent.

 

Licence and Download Rights

 

You acquire no rights or licences in or to the website and/or the content other than the limited right to use the website in accordance with these website terms and conditions and to download on the terms outlined in this section. Subject to the above ‘Our Intellectual Property Rights’ downloads are permitted provided that:

  • you make no more than one printed copy of such download, and no further copies of such printed copy are made;
  • you make only personal, non-commercial use of such download and/or printed copy; you retain on such download and/or printed copy all copyright notices and shall remain bound by the terms of such wording and notices; and
  • you may not offer to sell or distribute over any other medium (including distribution by over-the-air television or radio broadcast or distribution on a computer network) the content or any part thereof.
  • You may not make any part of the website available as part of another website, whether by hyperlink framing on the internet or otherwise.
  • Our site and the information contained therein may not be used to construct a database of any kind, nor may our site be stored (in their entirety or in any part) in databases for access by you or any third party or to distribute any database site containing all or part of our site.

 

No Text or Data Mining, or Web Scraping

 

You shall not (and shall not authorise anyone else to) conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site, the content, text or data accessible via the site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI and/or machine-learning systems, applications or models. This express reservation of rights, including, without limitation, using (or permitting, authorising or attempting the use of):

  • any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same;
  • any automated analytical technique aimed at analysing text and data in digital form to generate information to develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations;
  • or any other technique, device, program, tool, algorithm, code, process or methodology which has the effect of text or data mining or web scraping in relation to our site.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU)2019/790).

This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

 

Viruses and Other Misuse

 

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platforms to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database that is connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack or attempt to use it in such activity. Please note that by breaching this section you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities, including by disclosing your identity to them.

 

Our Liability to You

 

These website terms and conditions do not exclude or limit our liability to you for:

  • personal injury or death caused by our negligence or that of our employees, agents or subcontractors;
  • fraud or fraudulent misrepresentation; or
  • anything else that may not be excluded or limited by applicable law.

 

If you are a business user:

 

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content of it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

  • loss of data,
  • profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

 

If you are a consumer user:

 

You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We are only liable to you for losses which you suffer as a result of a breach of these website terms and conditions by us. We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these website terms and conditions.

 

Indemnity

 

You shall indemnify and keep indemnified, defend, and hold harmless us, our employees, representatives and agents, from and against any and all claims, actions, demands, losses or other proceedings brought against any of us, our employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against us, our employees, representatives, suppliers, or agents is based on or arises in connection with:

  • your use of the website;
  • any breach by you of these website terms and conditions;
  • a claim that any use of the website by you infringes any intellectual property rights of any third party, or any right of personality or publicity, or
  • is libellous or defamatory, or otherwise results in injury or damage to any third party;
  • any deletions, additions, insertions, or alterations to, or any unauthorised use of, the website by you; or
  • any misrepresentation or breach of representation or warranty made by you contained herein.

References in this section of the website terms and conditions to your use of the website shall be deemed to include any use by a third party where such a third party accesses the website using your computer.

You shall pay us, our employees, representatives, and agents promptly any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of us or otherwise incurred by any of us in connection with or arising from any such third-party claim, suit, action or proceeding attributable to any such third-party claim.

 

Information on Our Site

 

The information contained on our site is provided for general information only. Whilst we try and ensure the information contained on the website is accurate and up to date, we cannot be responsible for any inaccuracies in the information. As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on the information contained on our site.

 

Third Party Links and/or Services

 

In some instances, our site may contain links to other sites and resources that are provided by third parties. Please note that these links are provided for your information only and should not be interpreted as approval by us of those linked websites or information you could obtain by using them. It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit before using them or providing your personal data.

You may not link to our site from another website without our prior written consent.

 

Transferring Our Rights

 

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

 

Local Laws and Regulations

 

Our site is not directed at any person in any jurisdiction where for any reason the publication or availability of the website is prohibited. Those in respect of whom such prohibitions apply must not access the website. We do not represent that either our site or the content is appropriate for use or permitted by local laws in all jurisdictions. Those who access our site do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

 

Governing Law and Jurisdiction

 

These website terms and conditions are governed by, and shall be construed in accordance with, the laws of England and Wales and any disputes in connection with these are subject to the exclusive jurisdiction of the courts of England and Wales (except that we reserve the right to issue proceedings and take action against you outside of the courts of England and Wales, where we consider it appropriate to do so).