Key Responsibilities:
- Handle the allocation of incoming payments to the correct accounts
- Ensure accuracy and timeliness in cash application
- Proactively manage and execute collection activities to ensure timely receipt of payments
- Communicate with customers to resolve outstanding invoices and payment issues
- Maintain and manage all relevant documentation related to account receivable
- Ensure completeness and accuracy of documents for audit purposes
- Identify and escalate payment disputes to the appropriate department for resolution
- Follow up on escalated issues to ensure timely resolution
- Provide necessary documentation and support during internal and external audits
- Ensure compliance with audit requirements and standards
- Forecast collection trends and provide regular reports on receivable status
- Analyze collection data to identify potential issue and areas for improvement
- Perform day-to-day operations within agreed timelines and service level agreements
- Continuously improve processes to enhance efficiency and effectiveness
Qualifications:
- Minimum of 2 years' experience in Account Receivable in an FMCG company
- Proficiency in using SAP and Microsoft Office, especially Microsoft Excel
- Strong analytical and problem-solving skills
- Fluent in English, both written and spoken
- Ability to work independently and as part of a team
- Details-oriented with strong organizational skills
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