Product quality and consumer safety are critical to building brands that consumers trust and use for the long term. We focus on creating products that deliver functional and wellbeing benefits to our consumers and that meet the growing consumer desire for more sustainable products.
We have invested consistently in assuring product quality and consumer safety throughout our value chain. Our management systems and decision making are guided by the latest science to ensure that our products are safe for consumers and consistently deliver the functionality and experience that consumers demand.
Our main manufacturing sites are accredited to ISO9001 for quality. We use ISO10377, the standard for consumer safety, to assess and improve our performance.
We have nearly 3,000 employees around the world and our people define who we are as a business.
Our BEST values – Bold, Energetic, Striving and Together are embedded across the organisation, and they inform how we make decisions and the key behaviours that we expect all of our people to role model. We seek to bring them to life through our people processes, focusing on creating a high-engagement culture, encouraging high performance and growing compelling career paths to attract, retain and develop the most talented and capable people.
The transformation of PZ Cussons requires our people to strive for excellence and to challenge themselves professionally in delivering our strategy and ‘raising the bar’ on what we can achieve together. We want people to have fulfilling careers with us, at every stage of their personal career journey.
Health and safety
We are committed to delivering globally consistent and high standards of health and safety for all of our employees. The ELT and Board scrutinise our performance and compliance with regulations in the countries where we operate, supported by health and safety specialists who monitor our operations. Health and safety is everyone’s responsibility and we encourage employees to identify and report not only incidents, but also hazards or near misses.
All our main manufacturing operations are accredited to ISO45001. Our continuous improvement (CI) programme in our factories aligns with ISO45001 and has been instrumental in improving our performance through the early identification of the leading health and safety issues, allowing us to address hazards before they escalate into actual incidents.
Our markets have developed a range of health and wellbeing activities that are particularly relevant to colleagues in those countries. This allows each programme to be tailored to local needs. The wellbeing of our people is currently measured through our annual global engagement survey and we are pleased that this is an area where we continue to see strong results.
Culture and purpose
Our culture is what makes us unique. We want to preserve this, recognising the need to build on our rich history and ensure our culture is right today and for the future. Our strategy is supported by our Company purpose – ‘for everyone, for life, for good’.
Our geographic footprint ensures that we are a diverse business by nature, but we recognise that a diverse workforce needs an inclusive environment to flourish. As a business we are passionate that our colleagues represent the communities we serve, and we are proud of our PZ Cussons heritage. We recognise the importance of developing our approach to diversity and inclusion to create an inclusive workplace environment that mirrors the nature of our business
We want to create positive social change in the communities where we operate. Our Code of Ethical Conduct requires that any charitable donations we make are free from political affiliations or conflicts of interest.